Shipping Policy

Shipping Policy

Effective Date: April 27, 2025

Thank you for shopping with Elegant Walk! We are committed to delivering your order quickly and safely.

1. Shipping Charges

  • Free Shipping: We offer FREE shipping on all orders within Pakistan — no minimum order value required.

  • International Shipping: Currently, we do not offer international shipping.

2. Processing Time

  • All orders are processed within 1–2 business days after receiving your order confirmation email.

  • You will receive another notification when your order has been shipped.

Please note: Orders are not processed or shipped on Sundays or public holidays.

3. Estimated Delivery Time

  • Major cities: 3–5 business days.

  • Remote areas: 5–8 business days.

Delivery times may vary based on factors such as weather, courier delays, or high demand seasons.

4. Order Tracking

Once your order has been shipped, we will send you a shipping confirmation email or WhatsApp message with tracking details (if available).

If you do not receive a tracking update within the expected time, please contact us at:
📧 elegantwalk43@gmail.com

5. Address Accuracy

Please ensure that your shipping address is accurate and complete.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

If you realize that you have entered the wrong shipping address, please contact us immediately after placing your order.

6. Delivery Issues

  • If your package is marked as delivered but you have not received it, please contact the courier service first.

  • If further assistance is needed, you can contact us, and we will do our best to help.

7. Damages and Issues

Please inspect your order upon delivery.
If the item is defective, damaged, or if you receive the wrong item, please contact us within 48 hours of receiving your order so we can evaluate and correct the issue.

📧 elegantwalk43@gmail.com

8. Cancellations

Once an order is placed, it moves quickly into processing.
If you need to cancel, please contact us within 12 hours. After that, we cannot guarantee cancellation.